This Privacy Policy was last updated on September 1, 2025.
At Range Rock Capital LLC, we are committed to protecting your privacy. This policy outlines how we collect, use, and share information to provide our lending and financial planning services.
1. Data Collection Overview
Directly from You: Information you provide when applying for a loan, setting up an investment account, or communicating with our advisors.
From Third Parties: Data shared by financial platforms, service providers, or institutions you connect with or authorize us to contact.
Automatically: Information gathered from your device and your activity on our website or digital platforms.
2. Data You Provide to Us
The specific data we collect depends on your engagement with our services (e.g., whether you are applying for a loan, managing assets, or seeking advice). Examples of data collected may include:
- Personal Identifiers: Name, address, phone number, email address, Social Security Number.
- Financial Data: Income, assets, liabilities, bank statements, and credit information required for loan underwriting and financial planning.
- Account Data: Information you enter when setting up and managing your Range Rock Capital account.
- Correspondence: Data you provide when responding to surveys, submitting support requests, or communicating with our team.
3. How We Collect Data About You
We utilize industry-standard technology to gather the data listed above, primarily to improve the user experience and service functionality. These tools include:
- We utilize industry-standard technology to gather the data listed above, primarily to improve the user experience and service functionality. These tools include:
- Analytics Services: Third-party providers that help us understand how you interact with our Services.
- Advertising Providers: Services used for marketing and to deliver relevant advertisements.
Opt-Out Notice: Some of these data collection tools provide mechanisms for you to opt out of their services.
4. What We Use Your Data For
We use your data for core business functions, including:
- Service Delivery: Processing your loan applications, managing your investment portfolios (Asset Management), and executing your financial plan.
- Communication: Responding to your questions and concerns, and sending administrative messages, including account confirmations, order confirmations, updates to our Service, and notices about our policies.
- Service Improvement: Analyzing usage data to improve our platform, security, and service offerings.
5. Your Choices Regarding Your Data
You have control over the data you share and how we communicate with you:
- Data Provision: You can choose not to provide certain data to us, but this may prevent you from utilizing certain features, such as applying for a loan or accessing certain investment products.
- Promotional Communications: You can stop receiving marketing emails from us by using the unsubscribe mechanism in the communication or by updating your email preferences in your account settings. Note that we will still send necessary transactional and relationship messages regarding your account.
- Browser and Device Controls: Your browser or device may allow you to control cookies, local data storage, and location tracking.
- Tailored Advertising: To control the use of cookies for tailored advertising by participating companies, you can visit the consumer opt-out pages for the Network Advertising Initiative (NAI) and Digital Advertising Alliance (DAA). If you are in the European Union, visit the Your Online Choices site.
- Data Updates: To update personal or financial information you have provided, log into your account and make the necessary changes at any time, or contact your dedicated advisor.
6. Our Policy Concerning Children
We prioritize the privacy interests of children. Our Services are intended for adults engaged in financial transactions and planning. Children under 13 years of age (or under 16 in the European Economic Area) should not use our Services. If we learn that we have inadvertently collected personal data from a child under those ages, we will take steps to promptly delete that information.